Help Center

Everything you need to know about using ParseStream.

Getting Started

ParseStream monitors Reddit, Quora, LinkedIn, X, and Hacker News for mentions of your keywords. When someone talks about topics relevant to your brand, you'll see it in your dashboard.

Quick Start

  1. Create an account with Google or email
  2. Add your brand (website URL and description)
  3. Add keywords you want to track
  4. Mentions appear in your dashboard within 5-15 minutes

Keywords

Mentions

Replies

Slack Integration

Mentions API

Pull mentions out of ParseStream programmatically and pipe them into Zapier, your data warehouse, internal dashboards, or any custom tool. The API is read-only, brand-scoped, and authenticated with a long-lived API key.

The Mentions API exposes the same data you see in the Mention Explorer through a single REST endpoint. Each API key is scoped to one brand, so the brand is auto-derived from the key — you never pass a brand id.

  • Base URL: https://parsestream.com/api/v1
  • Auth: Authorization: Bearer ps_live_...
  • Format: application/json
  • Pagination: page-based, max 30 results per page
  • History: rolling 30-day window
  • Rate limit: 100 requests / minute / key
  • Read-only — no mutation endpoints in v1

MCP Server

Connect ParseStream to Claude Code, Cursor, VS Code, Codex or any other MCP client, and ask your AI assistant about your mentions in plain language. It can search what people are saying, read a full thread, and draft a reply for you to review. It can never post anything.

MCP (Model Context Protocol) is the standard way AI assistants connect to external tools. The ParseStream MCP server is remote — there is nothing to install or run locally, just a URL and your API key.

  • Endpoint: https://mcp.parsestream.com/mcp
  • Transport: Streamable HTTP (stateless — no session to keep alive)
  • Auth: Authorization: Bearer ps_live_... — the same key the Mentions API uses
  • Scope: one brand per key, derived from the key itself
  • Rate limit: 100 requests / minute / key
  • History: rolling 30-day window

Reads work on any plan. Drafting a reply costs 5 credits and needs an active subscription or trial, exactly like the Suggested reply button in the app.

Brands

Team

Billing & Credits

Credits are consumed by:

  • 1 credit per approved mention
  • +0.5 credit for AI evaluation — one charge per mention whether you enable AI Filter, Lead Detection, or both
  • +0.5 credit for LinkedIn, X (Twitter) and Quora mentions
  • 5 credits per AI-generated reply

Example: an approved mention (1 credit) with Lead Detection (+0.5 credit) = 1.5 credits.

Settings

Frequently Asked Questions

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